Frequently asked questions

You need to be at least 25 years old to rent a motorcycle in the UAE.

To rent a motorcycle with us, you need a valid motorcycle license that's at least one year old.

A UAE resident would require a valid UAE licence to rent a car, while visitors or tourists from the GCC nations can drive with the license issued by their home countries.

Citizens of the following countries can also rent a car with the driving licence issued by their home countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Japan, South Korea, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, United Kingdom, and the United States, Israel, Singapore, Hong Kong, People’s Republic of China.

For all other nationalities, an international driving license is mandatory.

No, only you as the renter are allowed to drive the motorcycle. Insurance does not cover other drivers.

Yes, you can. Please ask our manager for details.

See the information in the PROMO section.

We also have a permanent discount on long-term rentals.

-15% for every 30 days of rent.

The rental is available from 1 day and is not limited in time.

Yes. Each rental includes 200 km per day.

If you exceed this limit, an additional charge of 4 AED per extra kilometer will apply.

The total mileage is calculated based on the full rental period — for example, a 3-day rental includes 600 km.

The motorcycle and standard equipment provided at handover. Pricing details (rental fee, deposit, mileage limit) are shown during booking and in Schedule A.

Yes. The standard limit is 200 km/day. Total included mileage equals rental days × 200 km.

Excess mileage is charged per km above the limit (as stated in the agreement / Schedule A).

Same-to-same. Please return the bike with the same fuel level as recorded at handover. If not, a fixed refuelling charge applies.

You can book online or contact us on WhatsApp/phone. We’ll confirm availability, documents and handover details.

Yes. A security deposit is required before handover. It may be used to cover tolls, fines, damages, extra mileage, late return and other charges as per the agreement.

Deposit is typically returned within 14 calendar days after the motorcycle is returned and accepted, subject to any pending Salik/fines or claims in official systems.

We accept card and other available payment methods shown during booking / invoicing. Contact us if you need a specific option.

Yes, subject to availability and our cancellation/rescheduling policy. Please contact us as early as possible to minimize charges.

Dubai uses an electronic toll system called Salik. When you pass through toll gates, a toll fee is automatically registered for the vehicle.

All toll road charges incurred during the rental period are the renter’s responsibility. Toll fees are typically deducted from the security deposit because the vehicle is linked to automatic toll billing.

The renter/authorized rider is fully responsible for all traffic fines, penalties, black points procedures, impound charges, parking violations, and any related costs incurred during the rental period.

Some tolls and fines may appear later in official systems. If applicable, we may deduct the amount from the deposit or request payment if the deposit is insufficient.

If the deposit is insufficient, the renter must pay the outstanding balance upon request (and no later than 24 hours after notice).

Yes, we offer delivery and pickup services across the UAE, subject to location and schedule. Please contact us with your address and preferred time for more details.

We are based in Ajman and serve Dubai, Abu-Dhabi and other Emirates. Exact handover location is confirmed during booking.

No. Taking the motorcycle outside the UAE is strictly prohibited.

Depending on availability: gloves, extra helmet, phone holder and other riding gear/accessories.

Lost items are charged per item as stated in the agreement and can be deducted from the deposit.

Yes. Bikes are equipped with GPS/telematics (route tracking, speed monitoring and certain technical parameters) for safety, theft prevention and dispute resolution.

Data may be shared with competent authorities, insurers (if applicable), legal advisors and payment processors only when necessary for compliance, investigations or disputes.