Question 1

Since how old can I rent a motorcycle?

Accepted Answer

Motorcycle rental in the UAE is available from the age of 25.

Question 2

What are the requirements for a driver's license?

Accepted Answer

In order to rent a motorcycle from RideOn Motorcycle Rentals, you must have a valid motorcycle license.
A driver's license with a permit to drive a motorcycle must be at least 1 year old.

Question 3

Will my driver's license be suitable for renting?

Accepted Answer

A UAE resident would require a valid UAE licence to rent a car, while visitors or tourists from the GCC nations can drive with the license issued by their home countries.
Citizens of the following countries can also rent a car with the driving licence issued by their home countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Japan, South Korea, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, United Kingdom, and the United States, Israel, Singapore, Hong Kong, People’s Republic of China.
For all other nationalities, an international driving license is mandatory.

Question 4

What is included in the rental price?

Accepted Answer

Motorcycle, helmet, motorcycle insurance.

Question 5

Can I transfer the right to drive a motorcycle to another person?

Accepted Answer

No, only the renter can drive the vehicle. The insurance company will not cover the driving of another person.

Question 6

Can you provide a car for a photo session?

Accepted Answer

Yes, our clients often use cars for chic photo session. Please ask our manager for details.

Question 7

What are the conditions for booking cancelation?

Accepted Answer

You can cancel your reservation before the start of the rental 72 hours in advance without additional fees.
Cancellation in less than 72 hours - 500 AED fine.
Cancellation of an already started lease is carried out according to the formula:
Cancellation fee = (rental fee corresponding to the contract term) - (rental fee corresponding to the period from rental to return  × 50%)

Question 8

How can I get a discount on rent?

Accepted Answer

See the information in the PROMO (https://www.rideonmoto.ae/discount)section.
We also have a permanent discount on long-term rentals.
-15% for every 30 days of rent.

Question 9

What is the minimum and maximum rental period for a motorcycle?

Accepted Answer

The rental is available from 2 day and is not limited in time.

Question 10

Is there a mileage limit for motorcycle rentals?

Accepted Answer

Yes. Each rental includes 300 km per day.
 If you exceed this limit, an additional charge of 2 AED per extra kilometer will apply.
 The total mileage is calculated based on the full rental period — for example, a 3-day rental includes 900 km.

Question 11

Do I need to pay for toll roads?

Accepted Answer

Yes, a SALIK system is installed on each motorcycle, which records the toll roads. The fare on toll roads will be deducted from the security deposit.

Question 12

Do I have to pay for parking?

Accepted Answer

Yes, if you put the motorcycle in paid parking spaces, then you need to pay for parking.
Parking on sidewalks is prohibited.
Parking fines will be deducted from the security deposit.

Question 13

What security deposit is charged?

Accepted Answer

5000 AED

Question 14

When will the deposit be returned?

Accepted Answer

When paying by card, the deposit will be refunded after 10 calendar days. Usually, the refund will take from 1 to 3 days at your bank. 
If you pay in cash, you can come for your deposit after 10 days.

Question 15

Why am I being asked to deposit more?

Accepted Answer

The deposit amount may vary based on their class and the cost of the motorcycle, but not more than 7000 AED.

Find Answers to Your Rental Questions Here

FAQ